Frequently Asked Questions
Find answers to common questions about our products, services, and how we work. Can't find what you're looking for? Contact us directly.
Most Asked Questions
Quick answers to our most common inquiries
What are your business hours?
Monday-Friday 7AM-5PM, Saturday 8AM-2PM. Closed Sundays.
Do you offer free delivery?
Yes, free delivery on orders over $150 within the Bay Area.
What payment methods do you accept?
All major credit cards, checks, ACH, cash, and Net 30 for approved accounts.
Do you buy used packaging?
Yes! We buy gaylords, pallets, and IBCs. Free pickup available.
Still Have Questions?
Send us a message and we'll get back to you within 2 hours.
Categories
📋 General
📦 Products
🔧 Services
🚛 Orders & Delivery
💳 Payment & Returns
♻️ Sustainability
Quality You Can Trust
Every gaylord box, pallet, and IBC tank in our inventory goes through a rigorous inspection process before being graded and made available for sale. Our commitment to quality means you get reliable packaging every time.
- 10-point quality inspection
- Clear grading system (A, B, C)
- 30-day satisfaction guarantee
- Expert advice from our team
Need More Help?
Our team is ready to answer your questions and help you find the right solution