Our Story

Building a Sustainable Future Through Reuse

Since 2009, we've been dedicated to providing quality used industrial packaging while helping businesses reduce their environmental footprint. What started as a small operation has grown into the Bay Area's leading sustainable packaging provider.

15+Years in Business
500+Active Clients
50K+Items Monthly
8Locations

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Our warehouse facility with organized pallets ready for delivery

Our State-of-the-Art Facility

Our 50,000 square foot warehouse in San Francisco is the heart of our operations. Here, every piece of packaging undergoes our rigorous 10-point inspection process before being graded and made available for purchase.

  • Climate-controlled storage areas
  • Advanced sorting and grading systems
  • Dedicated repair and reconditioning bay
  • 10+ loading docks for efficient logistics
  • Real-time inventory management
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Our Mission

To provide businesses with high-quality, affordable industrial packaging solutions while minimizing environmental impact through reuse, repair, and responsible recycling. We believe every container deserves multiple lives before retirement.

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Our Vision

To be the leading force in creating a circular economy for industrial packaging in California, where zero packaging goes to waste and businesses see sustainability and savings as perfectly aligned goals.

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Our Promise

Quality you can trust, service you can rely on, and environmental responsibility you can be proud of. We stand behind every product we sell and every commitment we make with our 100% satisfaction guarantee.

Our Journey

From humble beginnings to becoming the Bay Area's trusted packaging partner

2009

The Beginning

First 100 customers

Founded in San Francisco with a simple mission: give quality packaging materials a second life. Started with a small warehouse and a big vision for sustainable business.

2012

Expanding Services

Repair facility opened

Added repair and reconditioning services, allowing us to extend the life of packaging even further. Opened partnerships with local manufacturers.

2015

Growing the Fleet

10 delivery trucks

Launched our transport services to provide complete logistics solutions. Expanded warehouse space to meet growing demand.

2018

Sustainability Certification

Zero-landfill achieved

Received our first environmental certifications. Implemented advanced sorting and recycling processes to minimize waste.

2021

Digital Transformation

Online platform launched

Modernized our operations with digital inventory management and online ordering capabilities, making it easier than ever to work with us.

2024

Regional Expansion

8 locations

Opened satellite locations in Oakland and San Jose, bringing our services closer to customers throughout the Bay Area.

Today

Leading the Way

500+ active clients

Now serving 500+ clients across the Bay Area, we continue our commitment to quality, sustainability, and exceptional customer service.

Our Core Values

The principles that guide everything we do

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Quality First

Every product we sell is thoroughly inspected and graded. We stand behind the quality of our inventory with our satisfaction guarantee.

Reliability

When we make a commitment, we keep it. Our customers count on us for consistent service and dependable delivery schedules.

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Sustainability

We're committed to reducing waste and promoting the circular economy. Every reused container is one less in the landfill.

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Customer Focus

Your success is our success. We work closely with each client to understand their needs and provide tailored solutions.

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Innovation

We continuously improve our processes and services to better serve our customers and the environment.

Integrity

We operate with complete transparency in pricing, grading, and all business practices.

Leadership Team

Meet the people driving our mission forward

JR

John Richardson

Founder & CEO20+ years in packaging & logistics

John founded SF Bay Packaging after seeing the immense waste in the packaging industry. His vision of a circular economy for industrial containers has guided the company from day one.

Focus: Strategic vision & industry partnerships
LC

Linda Crawford

Chief Operating Officer15 years operations management

Linda oversees all day-to-day operations, ensuring our facilities run smoothly and customers receive top-tier service. She implemented our zero-defect quality system.

Focus: Operations & quality assurance
MJ

Marcus Johnson

Director of Sustainability12 years environmental consulting

Marcus leads our sustainability initiatives and ensures we meet our environmental commitments. He developed our zero-landfill program and carbon tracking system.

Focus: Environmental programs & compliance
KS

Katherine Stewart

VP of Sales & Customer Success18 years B2B sales

Katherine leads our sales team and customer success initiatives, ensuring every client receives personalized attention and solutions that meet their unique needs.

Focus: Client relationships & growth
PH

Paul Henderson

Director of Logistics14 years supply chain

Paul manages our fleet and logistics operations, optimizing routes and ensuring timely deliveries across the entire Bay Area service region.

Focus: Fleet management & delivery
AM

Angela Martinez

Quality Assurance Manager10 years QA/QC

Angela and her team inspect every piece of packaging that comes through our facilities, ensuring our strict quality standards are maintained.

Focus: Product inspection & standards

A Team That Cares

Our team brings together decades of experience in packaging, logistics, and sustainability. We're not just a business - we're a group of passionate individuals committed to making a difference.

From our warehouse staff who carefully inspect every product to our delivery drivers who ensure timely arrivals, every team member shares our commitment to excellence.

  • 35+Team Members
  • 150+Years Combined Experience
  • 100%Local Team
  • 8+Avg. Years Tenure
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Certifications & Compliance

Verified credentials that demonstrate our commitment to quality and safety

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ISO 14001:2015

Environmental Management System

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ISPM 15 Certified

Heat Treatment for Pallets

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R2 Certified

Responsible Recycling

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Bay Area Green Business

Environmental Compliance

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OSHA Compliant

Workplace Safety Standards

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DOT Registered

Transportation Compliance

Awards & Recognition

Recognition for our commitment to excellence and sustainability

2024

Bay Area Green Business Award

SF Environment

2023

Excellence in Sustainability

California Recycling Association

2023

Top 50 Small Businesses

SF Business Times

2022

Circular Economy Leader

Sustainable Business Council

2021

Innovation in Logistics

Bay Area Logistics Alliance

2020

Community Impact Award

SF Chamber of Commerce

Community Involvement

Giving back to the communities we serve

Packaging Donation Program

We donate quality packaging materials to local nonprofits, schools, and community organizations for their shipping and storage needs.

Impact: 5,000+ items donated annually

Youth Employment Initiative

Partnering with local vocational programs to provide job training and employment opportunities for young adults entering the workforce.

Impact: 25+ young adults trained yearly

Environmental Education

Free workshops and facility tours for students learning about recycling, sustainability, and the circular economy.

Impact: 2,000+ students educated

Local Food Bank Support

Providing free packaging materials and logistics support to Bay Area food banks and meal delivery programs.

Impact: 10 food banks supported

By the Numbers

Our impact in the Bay Area packaging ecosystem

15+Years in BusinessServing the Bay Area since 2009
500+Active ClientsBusinesses trust us daily
50K+Items MonthlyPackaging pieces processed
8LocationsAcross the Bay Area
98%On-Time DeliveryIndustry-leading reliability
100%SatisfactionOr your money back

About Us FAQ

Common questions about our company

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